Terms and Conditions

1. General Terms

Acceptance of Terms

By accessing and using https://eyepixx.us/, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Operator Information

This website is operated by: EYEPIXXUSA LLC 2660 SW Immanuel Dr Palm City, FL 34990 United States Phone: +1 (772) 283-1191 Email: info@eyepixx.us EIN: 33-4112867

2. Eligibility Requirements

Age Restriction

You must be at least 18 years old to use our services and make purchases on this website. By placing an order, you confirm that you meet this age requirement.

Geographic Restriction

We only provide services and ship products within the State of Florida. Orders from outside Florida cannot be processed.

Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.

3. Products and Services

Service Description

EYEPIXX specializes in professional iris photography services. Our products include:

• Custom iris photography sessions
• Digital iris photographs
• Printed iris photographs
• Various print sizes and formats

Custom Products

All iris photography products are custom-made specifically for each customer. Each photograph is:

• Individually captured
• Professionally edited and enhanced
• Produced according to your specifications

Non-Medical Use

Our iris photography services are for aesthetic and artistic purposes only. They are not intended for medical diagnosis, identification, or any medical purposes.

4. Ordering Process

Order Placement

To place an order:

1. Select your desired product or service
2. Provide all required information
3. Review your order details
4. Complete payment via WooPayments or PayPal
5. Receive order confirmation via email

Order Confirmation

After placing an order, you will receive an email confirmation containing:

• Order number
• Order summary
• Estimated delivery time
• Contact information for inquiries

Order Processing

• Orders are processed within 3-5 business days
• Custom photography sessions may require additional scheduling time
• You will be notified of any delays

5. Pricing and Payment

Prices

• All prices are listed in US Dollars (USD)
• Florida sales tax is excluded where applicable
• Prices are subject to change without notice
• Active orders will honor the price at time of purchase

Payment Methods

We accept the following payment methods:

• Credit/Debit cards via WooPayments
• PayPal

Payment Terms

• Full payment is required at time of order
• All transactions are processed securely
• We do not store credit card information
• No cash or check payments accepted

6. Shipping and Delivery

Shipping Methods

• Standard Shipping (5-7 business days)
• Express Shipping (2-3 business days)
• Digital products delivered via email

Delivery Terms

• Delivery times are estimates only
• We are not responsible for delays caused by shipping carriers
• Signature may be required for high-value orders
• Incorrect addresses may result in additional charges

7. Cancellation and Returns

Order Cancellation

• Custom work already started cannot be cancelled

Return Policy

Due to the custom nature of our products, returns are only accepted for:

• Defective products
• Products damaged during shipping
• Significant deviation from ordered specifications
• Non-delivery within promised timeframe

Refund Process

1. Contact us within 14 days of receiving your order
2. Email info@eyepixx.us with order number and issue description
3. Include photographs of any defects or damage
4. We will respond within 2 business days

8. Intellectual Property

Copyright

• EYEPIXX retains copyright of all iris photographs
• Customers receive a personal use license for purchased images
• Commercial use requires separate licensing agreement
• Unauthorized reproduction or distribution is prohibited

Trademarks

EYEPIXX, the EYEPIXX logo, and all related names, logos, product and service names, designs, and slogans are trademarks of EYEPIXXUSA LLC or its affiliates. You must not use such marks without our prior written permission.

User License

Upon purchase, you are granted a non-exclusive, non-transferable license to:

• Use purchased images for personal purposes
• Display images in your home or office
• Share images with family and friends

You may NOT:

• Sell or redistribute the images
• Use images for commercial purposes
• Modify images and claim as your own work
• Remove any watermarks or copyright notices

9. Limitation of Liability

Disclaimer

THE INFORMATION ON THIS WEBSITE IS PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND. EYEPIXX DOES NOT WARRANT THAT:

• The website will be uninterrupted or error-free
• Defects will be corrected
• The website is free of viruses or harmful components
• Results will meet your expectations

Limitation

IN NO EVENT SHALL EYEPIXXUSA LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM:

• Use or inability to use our services
• Any products purchased or obtained
• Unauthorized access to your transmissions or data
• Any other matter relating to our services

Maximum Liability

Our total liability shall not exceed the amount paid by you for the specific product or service in question.

10. Indemnification

You agree to defend, indemnify, and hold harmless EYEPIXXUSA LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney’s fees) arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any third-party rights
• Any misrepresentation by you

11. Privacy

Data Protection

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices.

No Account Creation

We do not create user accounts or maintain customer profiles. Each transaction is processed independently.

No Marketing

We do not use your information for marketing purposes or share it with third parties for marketing.

12. Dispute Resolution

Informal Resolution

To expedite resolution and control costs, you and EYEPIXX agree to first attempt to negotiate any dispute informally for at least 30 days before initiating any legal proceeding.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida and the United States, without regard to conflict of law provisions.

Jurisdiction

Any legal action or proceeding shall be brought exclusively in the courts of Martin County, Florida, and you consent to the personal jurisdiction of such courts.

13. General Provisions

Entire Agreement

These Terms constitute the entire agreement between you and EYEPIXXUSA LLC regarding the use of our website and services.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

14. Changes to Terms

Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website.

Notice of Changes

We will notify you of any material changes by:

• Posting a notice on our website
• Updating the “Last Updated” date

Acceptance of Changes

Your continued use of the website after changes constitutes acceptance of the modified Terms.

15. Contact Information

Questions and Concerns

If you have any questions about these Terms and Conditions, please contact us: EYEPIXXUSA LLC 2660 SW Immanuel Dr Palm City, FL 34990 United States Email: info@eyepixx.us Phone: +1 (772) 283-1191 Business Hours: Monday: 8:30 AM – 5:00 PM Tuesday: 7:30 AM – 5:00 PM Wednesday – Friday: 8:30 AM – 5:00 PM Closed for lunch: 12:30 PM – 1:30 PM

Effective Date

These Terms and Conditions are effective as of June 16, 2025. Last updated: June 16, 2025