Privacy Policy
1. Privacy at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy listed below this text.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the Company Information section of this privacy policy.
How do we collect your data?
Your data is collected when you provide it to us. This may include data you enter into our order forms or contact forms.
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some data is collected to ensure the error-free provision of the website. Other data may be used to fulfill your orders and provide customer service.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. You can contact us at any time at the address given in the contact information for this and other questions about data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
Age Restrictions
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you are under 18, you may not use our services or provide any information on this website.
2. Company Information
Responsible Party
The responsible party for data processing on this website is:
EYEPIXXUSA LLC
2660 SW Immanuel Dr
Palm City, FL 34990
United States
Phone: +1 (772) 283-1191
Email: info@eyepixx.us
EIN: 33-4112867
3. General Information and Mandatory Information
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g., when communicating by email) can have security gaps. Complete protection of data from access by third parties is not possible.
Revocation of Your Consent to Data Processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. All you need to do is send us an informal notification by email. The legality of the data processing carried out before the revocation remains unaffected by the revocation.
Right to Object to Data Collection in Special Cases
IF DATA PROCESSING IS BASED ON LEGITIMATE INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
Right to Lodge a Complaint with the Supervisory Authority
In the event of violations of data protection law, the data subject has the right to lodge a complaint with a supervisory authority. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
Right to Data Portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.
SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Information, Deletion and Correction
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, a right to correction or deletion of this data at any time. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the contact information.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time at the address given in the contact information. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
- If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
- If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
- If you have lodged an objection, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.
4. Data Collection on This Website
Cookies and Tracking Technologies
Our website uses only essential cookies required for:
- Ensure shopping cart and checkout functionality (WooCommerce)
- Analyze website usage (Google Analytics)
- Measure advertising effectiveness (Google Ads Conversion Tracking)
- Deliver targeted advertising (Meta/Facebook Pixel)
Cookies are small text files that are stored on your device. Session cookies are deleted automatically after you close your browser. Permanent cookies remain stored on your device until you delete them or they are automatically deleted by your web browser.
You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics collects information such as IP address, browser type, device information, and website interactions. The data is used to evaluate website traffic and improve our services. You can opt out by installing the Google Analytics Opt-out Browser Add-on:
https://tools.google.com/dlpage/gaoptout
Google Ads Conversion Tracking
We use Google Ads to measure the effectiveness of our advertising campaigns. When you click on an ad, Google Ads places a conversion cookie to track whether you complete a purchase. Google does not share personal identifiers with us. More information and opt-out options are available at:
https://www.google.com/settings/ads
Meta (Facebook) Pixel
We use Meta Pixel (operated by Meta Platforms, Inc.) to measure and improve the effectiveness of our Facebook and Instagram advertising. The pixel collects data about website interactions (e.g., page views, purchases). Meta may use this information for its own advertising purposes in accordance with its Data Policy:
https://www.facebook.com/privacy/policy
You can opt out of Facebook interest-based ads at:
https://www.facebook.com/settings/?tab=ads
How to Control Cookies
You may set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the website may not function properly.
Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
The collection of this data is necessary for the technically error-free presentation and optimization of our website.
Order Forms
When you place an order through our website, we collect the following information:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address (Florida only)
- Payment information (processed by WooPayments or PayPal)
- Order details and preferences
This information is used solely to process and fulfill your order. We do not share this data without your consent.
The processing of this data is necessary for the performance of a contract to which you are a party. If no contract is concluded, the processing is based on our legitimate interest in effective processing of inquiries addressed to us.
We retain your order information for 7 years as required by tax law. After this period, your data is securely deleted.
Inquiry by Email, Telephone
If you contact us by email or telephone, your inquiry, including all personal data arising from it (name, inquiry), will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.
The data you send to us via contact requests will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular legal retention periods – remain unaffected.
5. Third-Party Services
Payment Processors
We use the following payment service providers:
WooPayments
When you make a payment through WooPayments, your payment information is transmitted directly to WooPayments for processing. We do not store your credit card details. For more information, please refer to WooPayments’ privacy policy.
PayPal
When you choose PayPal as your payment method, your data will be transmitted to PayPal Inc., 2211 North First Street, San Jose, California 95131, USA. For more information about how PayPal handles your data, please see PayPal’s privacy policy at: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
Shipping Services
To fulfill your order, we share necessary information (name, address) with shipping carriers. This data is used solely for delivery purposes and is subject to the carrier’s privacy policy.
Analytics & Advertising Providers
We use third-party services such as Google LLC (Google Analytics, Google Ads) and Meta Platforms, Inc. (Facebook/Instagram Pixel) to analyze traffic, measure conversions, and deliver targeted advertising. These providers may process your data in the United States or other jurisdictions, subject to their own privacy policies.
6. Data Security
We implement appropriate technical and organizational security measures, including:
- SSL encryption for all data transmissions
- Secure payment processing through PCI-compliant providers
- Regular security assessments
- Limited access to personal information
- Secure data storage practices
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights
Under applicable law, you have the following rights:
Right to Access
You have the right to request a copy of the personal information we hold about you.
Right to Correction
You have the right to request that we correct any inaccurate or incomplete information.
Right to Deletion
You have the right to request deletion of your personal information, subject to legal retention requirements.
Right to Data Portability
You have the right to receive your information in a structured, commonly used format.
Right to Object
You have the right to object to certain uses of your information.
To exercise these rights, please contact us at info@eyepixx.us.
8. Do Not Track
Our website does not respond to Do Not Track signals. We do not track users across third-party websites.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of our website after changes constitutes acceptance of the updated policy.
Last updated: June 16, 2025
11. Contact Information
For questions about this Privacy Policy or our privacy practices, please contact:
EYEPIXXUSA LLC
Attn: Privacy Officer
2660 SW Immanuel Dr
Palm City, FL 34990
Email: info@eyepixx.us
Phone: +1 (772) 283-1191
Business Hours:
Monday: 8:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday – Friday: 8:30 AM – 5:00 PM
Closed for lunch: 12:30 PM – 1:30 PM